Expertise
ARK Hospitality provides high-touch third-party management. Our comprehensive, a la carte, or consultative services are specifically designed to help maximize performance and enhance overall ownership returns.
Culture & People Ops
- Intentional, programmed and measured culture
- Strong recruiting and culture assimilation
- Management company provides strong centralized support
- Payroll and benefits administration (including all reporting, compliance)
- Risk and safety management and mitigation
Operations
- Extensive budgeting and forecasting platform
- Leadership development and training support (and accountability)
- Guest service and brand metrics tracking platform
- Strong brand relationships and reputation
- Operational excellence team that provides ongoing support
Revenue Management
- High-touch and hands-on
- Available 24 hours per day, 7 days a week
- Best-in-class, proprietary platform enables extensive (and meaningful) reporting and analytics
- Strategic e-commerce programs
- Highly trained brand specialists
Centralized Accounting
- All property-level invoices processed at support office
- Accounting, payroll, taxes, and accounts payable services
- Efficient cash management models and projections
- Focused expense and productivity management
- Flexible reporting based on investor needs
- Hands-on expertise
- Monitoring of account balances
- Key brand benchmarking
- Proficient on multiple accounting platforms (e.g. QuickBooks)
Asset Management
- Asset and portfolio performance
- Market data and benchmarking
- Financial modeling
- Sale preparation
- PIP negotiation
- Construction oversight
- Renovation planning
- Technical services and development
Information Technology
- Superior and cost-effective IT service and support
- Fully-staffed support team available around the clock
- Cybersecurity compliance monitoring and on-going training support
- Alignment with brands regarding all IT strategies and projects
- Turnkey IT project management
- Best-in-class programs and platforms
Pre-Opening Services
- New team member placement
- Experienced pre-opening team who is passionate about this people-industry
- OS&E procurement
- Sales and revenue management support
- E-commerce and digital marketing strategies
- Brand maximization
Acquisitions & Development
- Experienced in underwriting and investment analysis
- Sourcing of on and off market investment opportunities
- Construction financing and capital sourcing
- Concept design
- FF&E procurement
- PIP review and analysis
- Construction oversight
- Renovation planning
Direct Sales
- Specialize in driving local sales campaigns
- Experienced sales support team
- Brand utilization
- Superior sales leaders with extensive economy and economy extended stay experience
- Extensive reporting and an accountability platform
- Robust lead generation program